Assistant Knowledge
Assistant Knowledge
Upload and manage training data to customize your Assistant’s knowledge base.
Training data is the information you upload to customize your Nectir AI Assistant’s knowledge base. This personalization ensures that the AI provides responses tailored to your specific needs and course materials.
What to Upload
Course Information
Upload your syllabus, course materials, assignments, and any content specific to your course or program.
Campus-Specific Content
Include information unique to your campus, policies, procedures, and institutional guidelines.
Specialized Terminology
Add documents containing concepts, terminology, or jargon specific to your field or program.
Logistical Details
Include dates, deadlines, schedules, and any time-sensitive information your Assistant should know.
Important: Focus on content that AI models won’t have in their training data. This includes your specific course materials, institutional policies, and unique program requirements.
Supported File Types
| File Type | Supported Extensions |
|---|---|
| Documents | .pdf, .pptx, .docx |
| Plain Text | .txt, .text, .eml, .html, .md, .xml |
| Images | .jpg, .jpeg, .png, .tiff, .bmp, .heif |
| Audio | .mp3, .ogg, .wav |
| Video | .mp4, .mov |
| Code | .py, .java, .c, .cpp, .h, .js, .html, .css, .sql, .R |
File Limits: You can upload unlimited files with a maximum size of 150MB per file. Our AI can now process video and audio files directly, extracting both visual and audio content for comprehensive understanding.
Getting Started
1
Access Assistant Settings
Click on your Assistant and select Settings on the top right of the page
2
Navigate to Knowledge Tab
Click on the Knowledge tab in the sidebar
3
Choose Upload Method
Select your preferred upload method:
LMS Import
Import content directly from your Learning Management System
Manual Upload
Upload files directly from your computer
4
Verify Training Status
Wait for the status to show green and say “Trained” before asking the Assistant about the information in the file
Managing Your Training Files
Once uploaded, you can manage your training files through the Assistant knowledge settings. Each file has a dropdown menu (three dots) that provides three key actions:Rename Files
Rename Files
Make your training files more descriptive and easier to identify:
1
Click the Three Dots
Click on the three dots next to the file you want to rename
2
Select Rename
Choose “Rename” from the dropdown menu
3
Enter New Name
Type the new file name in the dialog box
4
Save Changes
Click “Save” to apply the new file name
Use descriptive file names that reflect the content, purpose, or source of the file to better organize your training materials.
Download Files
Download Files
Retrieve a copy of a training file for backup or modification:
1
Select Download
Choose the “Download” option from the dropdown menu
2
Save Locally
Your browser will prompt you to save the file to your local device
Downloading training files is useful for backing up important content or making modifications before re-uploading.
Delete Files
Delete Files
Remove files from your Assistant’s knowledge base:
1
Select Delete
Choose the “Delete” option from the dropdown menu
2
Confirm Deletion
When prompted, confirm that you want to remove the file
Permanent Action: Deleting a file permanently removes it from your Assistant’s knowledge base. The Assistant will no longer be able to access information contained in that file. This action cannot be undone.
Best Practices
Start Small
Begin with essential course materials and gradually add more content as needed.
Use Clear Names
Give your files descriptive names that reflect their content and purpose.
Organize by Topic
Group related materials together and consider your file naming strategy.
Test Regularly
Verify that your Assistant can access and use the information you’ve uploaded.
Next Steps
Knowledge Scope
Configure the boundaries of information your Assistant can access
Assistant Prompt
Set the directions that shape your Assistant’s behavior
Video Tutorial
See Knowledge Setup in Action
Watch how to configure knowledge scope and upload training data