Nectir AI Support Assistant

“I’m trying to find where I can see the usage analytics for my assistant. Where should I look?”

“You can access the analytics dashboard from your course page. Click on the assistant you want to analyze, then look for the ‘Analytics’ option in the left sidebar menu. There you’ll find usage statistics, popular topics, and user engagement metrics. Would you like me to explain what specific metrics are available?”

“I need to create an AI Assistant for my biology course. Where should I start?”

“I can help you set up your biology Assistant. First, navigate to your course and click ‘Create Assistant.’ The process has three key components:

1. Knowledge Scope: Upload your syllabus, lecture notes, and any readings you want the Assistant to reference.
2. Assistant Prompt: This defines how your Assistant behaves - I recommend our ‘Course Tutor’ template as a starting point.
3. Conversation Starters: Create 3-5 example questions to help students begin interacting.

What specific topics will your biology Assistant need to cover, and what materials do you have ready to upload?”

“I’m not sure how to write a prompt that encourages critical thinking instead of just giving answers.”

“Creating prompts that foster critical thinking is crucial. Here’s a framework to consider:

1. Define the Assistant’s role: ‘You are a guide who helps students develop their own understanding.’
2. Set clear boundaries: ‘Never provide direct answers to homework or test questions.’
3. Establish a methodology: ‘Use the Socratic method to ask guiding questions.’
4. Include specific examples: ‘Instead of solving ‘2x + 5 = 15,’ ask ‘What steps would you take first?”

Would you like me to review a draft of your prompt and suggest specific improvements for encouraging critical thinking?”

“Students are reporting that the Assistant isn’t answering questions about content from my PowerPoint slides.”

“Let’s troubleshoot that issue. There are a few potential causes:

1. File Processing: PowerPoint files work best when text is directly in the slides rather than embedded in images.
2. Knowledge Scope: Verify the slides appear in your Assistant’s knowledge scope and show ‘Processing complete.’
3. Assistant Prompt: Check if your prompt contains restrictions that might prevent the Assistant from discussing certain topics.

First, can you check if the PowerPoint shows as ‘Processing complete’ in your knowledge scope?”