Trust Center
Nectir’s security and compliance documents are in the Nectir Trust Center. To see them, request access from the Trust Center page; Nectir grants access to current and prospective customers.
FERPA has no vendor certification. Nectir AI handles student data under FERPA on behalf of your institution. For how Nectir protects student records, see the HECVAT and the SOC 2 report.
How Nectir Handles Your Data
- No selling or sharing: Nectir doesn’t sell your data or share it with third parties.
- Subprocessors: vetted subprocessors process data under contract only to run the service, including AI processing. See Nectir’s subprocessor list.
- Model training: Nectir doesn’t train AI models, and model providers don’t train on your data.
- Conversations: only the user who has a conversation can read it. Instructors and Workspace Owners see usage analytics, such as message counts per user and the Key Topics across conversations, but not who asked what.
- LMS data: see What Data Nectir Accesses for what the Canvas integration receives, including the grade scopes it requests but doesn’t use.