Manual Registration
How to manually integrate Nectir AI in Canvas
This guide is intended for LMS administrators. If you encounter any issues during the integration process, please contact your Nectir AI account manager or email support@nectir.io.
Configuring Nectir AI
- Within Canvas, navigate to the Admin panel
- Go to Developer Keys > + Developer Key > + LTI Key
- Select Method > Paste JSON. Remove the default brackets and enter the JSON code found at the bottom of this document
- Click Save
- Edit the key you’ve just created, and input the following information:
-
Key Name: Nectir AI - Key
-
LTI Advantage Services: Ensure you select all services
-
Additional Settings > Custom Fields:
workspaceId=YOUR_WORKSPACE_ID
You can find your ID by going to Nectir AI > settings > Copy and paste the ID field
-
- Save the key and enable it with the State toggle
- Copy the Client ID under the Details column (for example, “532080000000000615”)
Please share this client key with the Nectir Staff member helping you implement your integration
- With the copied key, go to Admin > Settings > Apps > View App Configurations
- Select + App and then select Configuration Type > By Client ID
- Paste the Client ID of your configured developer key for Nectir
- Select Install
- Done. Now a Nectir Staff member has to enable the integration
Linking Nectir AI to Your Canvas Course
Access Course Settings
In your Canvas course, navigate to Settings in the left sidebar
Open Navigation Settings
Select the Navigation tab at the top of the settings page
Locate Nectir AI
Scroll down to the bottom section (disabled items) and find the Nectir AI app
Enable Nectir AI
Click the three-dot menu next to Nectir AI and select Enable
Alternatively, you can click and drag the Nectir AI item up to the active navigation items section
Save Your Changes
Click the Save button at the bottom of the page
After saving, you may need to refresh your page to see the changes
Launch Nectir AI
Nectir AI will now appear in your course navigation menu in the left sidebar
Click on Nectir AI in the sidebar to launch the application
Link Your Canvas Course
When accessing Nectir AI for the first time, you’ll need to link your Canvas course to a Nectir AI Group
Linking your Canvas course to a Nectir AI Group
After linking your Group, you may want to configure how Canvas roles map to Nectir roles. Learn more about LMS Role Mapping (LTI Only).
If you receive the error {"error":"LTI 1.3 Error - getPlatform: unregistered or invalid LTI platform"}
, please make sure a Nectir Staff member has enabled the integration.
Troubleshooting
If you’re experiencing issues with your Canvas integration, try these solutions:
Nectir AI doesn't appear in course navigation
Nectir AI doesn't appear in course navigation
Prompted to sign in within Canvas (instead of automatic authentication)
Prompted to sign in within Canvas (instead of automatic authentication)
This issue is typically caused by your browser blocking third-party cookies. Follow these steps to resolve:
Option 1 - Allow Specific Site (Recommended):
- In Canvas, look for the cookie/lock icon in the address bar
- Click on it and select Allow cookies
- Reload the page
Option 2 - Adjust Global Cookie Settings:
- Click the three dots menu (⋮) in the top right corner
- Select Settings
- Go to Privacy and security > Third-party cookies
- Choose Allow third-party cookies or Block third-party cookies in Incognito
Option 1 - Allow Specific Site (Recommended):
- In Canvas, look for the cookie/lock icon in the address bar
- Click on it and select Allow cookies
- Reload the page
Option 2 - Adjust Global Cookie Settings:
- Click the three dots menu (⋮) in the top right corner
- Select Settings
- Go to Privacy and security > Third-party cookies
- Choose Allow third-party cookies or Block third-party cookies in Incognito
Option 1 - Allow Specific Site (Recommended):
- In Canvas, look for the shield icon in the address bar
- Click it and toggle off Enhanced Tracking Protection for this site
- Reload the page
Option 2 - Adjust Enhanced Tracking Protection:
- Click the menu button (☰) and select Settings
- Select Privacy & Security panel
- Under Enhanced Tracking Protection, select Custom
- Check Cookies and select Cross-site tracking cookies from the dropdown
View Firefox’s official third-party cookies help documentation
Option 1 - Allow Specific Site (Recommended):
- In Canvas, if you see a privacy report icon in the address bar, click it
- Turn off Prevent Cross-Site Tracking for this site
- Reload the page
Option 2 - Adjust Cookie Settings:
- Go to Safari > Settings (or Preferences on older versions)
- Click the Privacy tab
- Under Cookies and website data, select Allow from websites I visit
Option 1 - Allow Specific Site (Recommended):
- In Canvas, look for the lock icon in the address bar
- Click Cookies and allow cookies for the site
- Reload the page
Option 2 - Adjust Cookie Settings:
- Click the three dots menu (…) in the top right corner
- Select Settings
- Go to Cookies and site permissions > Manage and delete cookies and site data
- Turn off Block third-party cookies
After adjusting your cookie settings, refresh the Canvas page and try accessing Nectir AI again. The authentication should work seamlessly without additional sign-in prompts.