Only public websites are supported. Pages behind a login or paywall can’t be accessed. For LMS-hosted content, use Canvas Import or Import Course Export instead.
How It Works
Open the Add Knowledge Modal
In your Assistant’s Knowledge tab, click Add knowledge and select Website.
Enter a URL
Type or paste the website URL (e.g.,
https://yourschool.edu/catalog). Click Continue.Nectir scans the website for a sitemap and detects available pages.Select Pages to Import
If a sitemap is found, you’ll see a list of all discovered pages. Search, select, or deselect pages to control exactly what gets imported.If no sitemap is found, Nectir shows whatever pages it can detect from the URL you entered. You can still select from these and proceed.
Managing Website Sources
Each website appears as a single row in the Knowledge table showing the root domain. You can manage it through the three dots menu:| Action | Description |
|---|---|
| View Pages | Open the side panel to view and edit which pages to include |
| Check Updates | Manually check for content changes and refresh updated pages |
| Delete | Remove the website and all its pages from your knowledge base |
Automatic Weekly Sync
When weekly sync is turned on, Nectir automatically checks the website for content changes and updates your Assistant’s knowledge base in the background. You can turn weekly sync on or off in two places:- During setup: Toggle Sync weekly on the page selection step before clicking Add to knowledge
- After setup: Open the website’s configuration panel from the Knowledge table and toggle the setting
What Gets Imported
Nectir extracts visible text content from each page. The following aren’t included:- Images, videos, and audio
- JavaScript-rendered or interactive content
- Embedded applications or iframes
- Content behind login pages or paywalls
Troubleshooting
No pages found after entering a URL
No pages found after entering a URL
- Verify the URL is correct and publicly accessible
- Try a more specific URL (e.g., a department page rather than the homepage)
- Check that the website isn’t behind a login or firewall
Expected pages not showing in the list
Expected pages not showing in the list
- The page may not be listed in the website’s sitemap. Try entering the specific page URL directly.
- Pages that require a login or are behind a paywall can’t be accessed.
- Some websites use JavaScript to render page links, which may not be detected during the scan.
Weekly sync isn't updating content
Weekly sync isn't updating content
- Confirm the sync toggle is turned on in the website’s configuration panel
- Weekly sync runs once per week, so recent changes may not appear immediately
- Use Check Updates to trigger an immediate refresh
Next Steps
Knowledge Scope
Configure the boundaries of information your Assistant can access
Web Search
Enable real-time web search for current events and live data