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The website URL feature lets you add any public website as a knowledge source for your Assistant. Enter a URL, select the pages you want to include, and Nectir extracts the text content into your Assistant’s knowledge base. With weekly sync enabled, your Assistant stays current as the website content changes.
Only public websites are supported. Pages behind a login or paywall can’t be accessed. For LMS-hosted content, use Canvas Import or Import Course Export instead.

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How It Works

1

Open the Add Knowledge Modal

In your Assistant’s Knowledge tab, click Add Knowledge and select Add Website.
2

Enter a URL

Type or paste the website URL (for example, https://yourschool.edu/catalog). Click Continue.Nectir scans the website and finds pages using the site’s sitemap together with the links it can find.
3

Select Pages to Import

You’ll see a list of the pages Nectir found. Search, select, or deselect pages to control exactly what gets imported. You can add up to 1,000 pages per website. If the scan finds more than 1,000 pages, none are preselected and you choose which ones to add.
Turn on the weekly sync toggle to have Nectir automatically check for content changes every week and update your Assistant’s knowledge base.
4

Add to Knowledge

Click Add to knowledge to begin importing. The website appears as a single entry (the root domain) in your Knowledge table.
A success message confirms the website has been added. Text content from each selected page gets extracted and processed into your Assistant’s knowledge base.

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Managing Website Sources

Each website appears as a single row in the Knowledge table showing the root domain. You can manage it through the three dots menu:
Deleting a website source permanently removes all its pages from your Assistant’s knowledge base. This action can’t be undone.

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Automatic Weekly Sync

With weekly sync turned on, Nectir automatically checks the website for content changes and updates your Assistant’s knowledge base in the background. You can turn weekly sync on or off in two places:
  • During setup: Turn on the weekly sync toggle on the page selection step before clicking Add to knowledge
  • After setup: Click View Pages in the website’s menu in the Knowledge table and use the weekly sync toggle
Manual Check Updates is always available regardless of the weekly sync setting.

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What Gets Imported

Nectir extracts visible text content from each page, including text that JavaScript adds as the page loads. The following aren’t included:
  • Images, videos, and audio
  • Content that appears only after a click or other interaction
  • Embedded applications or iframes
  • Content behind login pages or paywalls
Website URL sources work best for institutional content like course catalogs, department pages, policy documents, and program information.

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Troubleshooting

  • Verify the URL is correct and publicly accessible
  • Try a more specific URL (for example, a department page rather than the homepage)
  • Check that the website isn’t behind a login or firewall
  • The page may not be listed in the website’s sitemap. There’s no tag or setting to add to the page. Instead, enter the page’s exact URL as its own website source.
  • Pages that require a login or are behind a paywall can’t be accessed.
  • Some websites use JavaScript to render page links, which may not be detected during the scan.
  • Confirm weekly sync is turned on in the website’s View Pages panel
  • Weekly sync runs once per week, so recent changes may not appear immediately
  • Use Check Updates to trigger an immediate refresh

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Next Steps

Knowledge Scope

Configure the boundaries of information your Assistant can access

Web Search

Enable real-time web search for current events and live data